Frequently Asked Questions

Q.  How Do I Place An Order?

          A. Simply click on the item you wish to purchase, then proceed to the checkout page where you will be prompted to enter your credit card and shipping information.  Alternatively, you my use PayPal.

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Q.  Is My Information Secure?

          A.  Your credit card information is encrypted during transmission using secure     socket layer (SSL) technology which is widely known and trusted on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

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Q.  How long does it take for shipping?

          A.  Depending on the item purchased, shipping times will vary slightly.

Standard USA Shipping 5-7 business days

International Shipping  9-13 business days

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Q.  Where Does My Item Ship From?

          A.  My art prints and custom work come directly from my studio in Bradenton, Florida.  I have partnered with several well-trusted POD (Print On Demand) Companies that will securely ship your items with care.

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Q.  Will My Order Have A Tracking Number?

          A. Yes! Your order will come with a tracking number. The tracking number will be emailed to you shortly after processing your order.

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Q.  Do You Provide Refunds?

          A.  Yes!  Please refer to the refunds policy which is located on the refunds page for full details.

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Q.  How Do I Order Custom Work?

           A.  Please contact me by email at tropartchick@aol.com if you are interested in a custom order.

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Q. How Can I Reach You?

          A.  I can be reached by email at info@tropicalartchick.com or by phone, 941-350-5484. I normally respond within 24-48 hours.